General Terms and Conditions Dear Guest! We strive to resolve any problems that arise in a fair and accommodating manner and strive for a satisfactory solution for both parties. The provisions of the accommodation contract are for your and our safety. General Terms and Conditions/Guest Accommodation Contract/Accommodation Contract: Definition of type of accommodation: Holiday apartment/Bed and Breakfast/Hotel garni. A holiday apartment/apartment is a self-contained accommodation within a house with its own sanitary facilities and self-catering facilities, in which guests are accommodated for a temporary stay. The house rules are available for inspection in the holiday apartment and must be observed by guests. Rights and Obligations: The accommodation contract is concluded as soon as the holiday apartment has been booked and confirmed (in writing/orally) with the landlord. The conclusion of the accommodation contract obligates the contracting parties to fulfill the contract, regardless of the term. The landlord is obligated to compensate the guest for damages if the holiday apartment is not made available. The guest does not rent a specific apartment, but rather the accommodation. If the apartment is occupied by other guests or is not available for technical reasons, the alternative accommodation must also be accepted. If the guest does not use the contractual services, they are obligated to pay the agreed price, less any expenses saved by the landlord. These savings are included in the following cancellation conditions if the apartment is not rented to another party: Cancellation conditions:
Free cancellation up to 30 days before arrival If cancellation occurs less than 30 days before arrival and in the event of a no-show: 100% of the agreed total rental price is due Cancellation fee due date: This must be paid immediately and without request after cancellation to the bank account specified by the landlord. The landlord will immediately notify the tenant of any re-letting of the property during the rental period not used by the tenant and will offset any outstanding claims made by the landlord and any refunds due by the tenant. We recommend taking out travel cancellation insurance. For example: https://www.lvm.de/antrag/app/ui/reiseruecktrittsversicherung?execution=e1s3 comply with the economic provisions contained therein in a legally permissible manner. The same applies if a loophole should emerge in the contract. To fill this gap, the parties undertake to establish appropriate provisions in this contract that come closest to what the contracting parties would have determined according to the spirit and purpose of the contract if they had considered this point. The legal basis is the provisions and guidelines of the DEHOGA (German Hotel and Restaurant Association) and the German Tourism Association e.V., as well as the laws of the Federal Republic of Germany applicable to the purpose of the contract. The place of jurisdiction is 23730 Sierksdorf. The law of the Federal Republic of Germany applies. As of: August 2024 Protection and Hygiene Concept of the Nautic-Strandhotel Hosts and guests undertake to comply with the applicable Corona Control Ordinance of the State of Schleswig-Holstein.